Well I started off not sure what the service or product would be like,having had some not so helpful or courteous responses from other merchants.Let me say the SERVICE,the PRODUCT and the overall experience was absolutely FIRST CLASS,I couldn’t be more satisfied.The product itself is very very good,after sending my boys measurements the result looks great on Archie my 6 year old shitzu,I even asked him to add a few words but he was to busy with his bone,again I say THANKYOU THROW.REGARDS DICK from Esperance.